Contact us

We’re here to help and answer any questions you might have. Whether you need support with an order, have a question about our artistic BJD collections, or simply want to share the joy you’ve found as a collector with our products, we’d love to hear from you.

Our team at BLaLa Toy aims to respond as quickly as possible during business hours.

How to Reach Us

  • Email Support: info@blalatoy.com (Please include your Order Number for faster assistance with existing purchases.)

  • Phone Support: +852 9370 5195

  • Customer Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (HKT)

Registered Office Address

BLaLa Toy Room 803, Chevalier Building,

45-51 Chatham Rd South,

Tsim Sha Tsui, Kowloon, Hong Kong